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Please Note: You can check the status of orders placed within the last 30 days. Tracking information for new orders will be updated after midnight ET on the day your package ships.
As CEO of Yankee Candle I really do invite you to contact me whenever you want—about our products, our stores, or any topic you think relevant. We’re just that kind of a company.
You invite our candles and our fragrances and our accents into your home every day. I want to return the favor and invite your comments back to us. Just send a note to firstname.lastname@example.org and let me know where we’ve succeeded or where we’ve missed or maybe where you’d like to see us go in the future
We really do listen. But, given the world we live in today, rest assured your privacy is and will be protected, too.
NOTE: If your comment is order-related, please contact our customer service pros at email@example.com so they can handle your issue quickly.